Privacy Policy

Last Updated: June 2026

Access Solutions and Products Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or purchase products from us.

1. Who We Are

Access Solutions and Products Ltd is the data controller responsible for your personal information.

Address: Unit 36, Whitacre Road Industrial Estate, Nuneaton, CV11 6BX

Telephone: 024 7632 5444

Website: https://www.asapltd.uk/

If you have any questions regarding this Privacy Policy, please contact us using the details above.

2. Information We Collect

Information You Provide

We may collect the following information:

Name
Email address
Telephone number
Information submitted through our contact form
Billing address
Delivery address
Order details
Information required to process and fulfil orders placed through our website

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Traffic source information

This information may be collected through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Process and fulfil orders
Deliver products purchased through our website
Manage customer service requests
Improve our website and customer experience
Monitor website performance and security
Comply with legal and regulatory obligations.

4. Lawful Basis For Processing

We process personal information under

one or more of the following lawful bases:

Contract

To process and fulfil orders placed through our website and to provide requested products or services.

Legitimate Interests

To respond to enquiries, improve our website and services and maintain website security.

Legal Obligation

Where processing is necessary to comply with legal, tax or regulatory obligations.

Consent

Where consent is required for non-essential cookies.

5. Payments

Payments made through our website are processed securely by Wix Payments.

We do not store or have access to your full payment card details.

Please refer to Wix's Privacy Policy for information about how payment information is processed.

6. Cookies And Analytics

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our website.

We use:

Google Analytics

Non-essential cookies will only be activated after you have provided consent through our cookie banner.

Please refer to our Cookie Policy for further information.

7. Third-Party Service Providers

We may share information with trusted third-party providers where necessary to operate our website and fulfil orders, including:

Wix
Wix Payments
Google Analytics
Delivery providers where applicable

We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Customer transaction records may be retained where required by law.

Enquiry information may be retained for customer service and business record purposes.

9. Your Rights

Under UK data protection legislation, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing in certain circumstances
Object to processing
Withdraw consent where applicable
Request transfer of your information where appropriate.

To exercise any of these rights, please contact us.

10. Data Protection Concerns And Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance using the details above.

We will investigate your concerns and aim to respond within a reasonable timeframe.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or business practices.

Any updates will be published on this page and the revision date updated accordingly.